At Untold Coffee, we value your trust and are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal data when you visit our website or interact with our content.
1. What We Collect and Why
We only collect personal data that you provide voluntarily—such as when you leave a comment, fill out a form, or subscribe to updates. This may include your name, email address, IP address, and browser information.
We use this data to:
- Respond to your questions or messages
- Improve your experience on our site
- Protect our site from spam or misuse
- Analyze traffic and content performance (anonymously)
2. Cookies and Tracking
We use cookies to personalize your experience. For example, cookies help us remember your login status or comment details for future visits. You can disable cookies in your browser settings at any time.
We may also use third-party tools (like analytics or embedded media) which may place their own cookies or trackers. These services have their own privacy policies, which we encourage you to review.
3. Comments and Embedded Content
When visitors leave comments, we collect the information shown in the form and the visitor’s IP address and browser user agent to help detect spam. Approved comments and any associated Gravatar profile photo may be publicly visible.
Articles may include embedded media (like videos or posts from other websites). These third-party platforms may collect your data when you interact with their content—just as if you visited their website directly.
4. Data Retention
We retain comment data indefinitely to improve moderation and community trust. If you create an account, your profile data is stored securely and can be viewed, updated, or deleted by you at any time (except your username).
5. Your Data Rights
You may request an export of your personal data or ask us to erase it. This excludes any data we are required to retain for legal, administrative, or security reasons. To make a request, contact us at info@untold.coffee.
6. Sharing and Disclosure
We do not sell, trade, or rent your data. We may share your information only when:
- Required by law or legal process
- Necessary to protect the rights or property of Untold Coffee
- You provide explicit consent
We may use aggregated, anonymized data for internal analysis or improvement without identifying individuals.
7. Email and Communication
If you contact us or fill out a form, your message and email address will be kept confidential and used only to respond to your inquiry or provide the requested content. We never send unsolicited marketing emails.
8. Changes to This Policy
We may update this policy from time to time to reflect improvements or legal changes. If so, the updated date will be shown above. For significant changes, we may notify you via email (if applicable).
9. Contact Us
We’re here to answer your questions. Contact us anytime at:
📩 info@untold.coffee
We believe that privacy is not just a requirement—it’s a promise. Thank you for your trust in Untold Coffee.